Privacy Policy
How we collect, use, and protect your information
Information We Collect
When you use our services or contact us, we may collect the following information:
- Name and contact information (email address, phone number)
- Company or organization name
- Project schedule files you submit for analysis (XER, MPP, XML formats)
- Communication records between you and Critical Path Partners
- Website usage data through Google Analytics (anonymized)
How We Use Your Information
We use your information solely for the following purposes:
- To provide schedule analysis and consulting services you have requested
- To communicate with you about your projects and our services
- To send you deliverables, reports, and analysis results
- To improve our services and website experience
- To respond to your inquiries and support requests
Data Security and Confidentiality
We take the security of your data seriously. All project files and sensitive information are:
- Stored on secure, encrypted systems
- Accessible only to authorized personnel working on your project
- Never shared with third parties without your explicit consent
- Deleted upon request or after project completion (as agreed)
We execute Non-Disclosure Agreements (NDAs) upon request for projects requiring additional confidentiality protection.
Third-Party Services
We use the following third-party services:
- Google Analytics: To understand website traffic and usage patterns. This data is anonymized and does not identify individual users.
- Formspree: To process contact form submissions securely.
- Hostinger: For website hosting services.
Cookies
Our website uses cookies for analytics purposes only. These cookies help us understand how visitors interact with our site. You can disable cookies in your browser settings, though this may affect some website functionality.
Your Rights
You have the right to:
- Request access to personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Request a copy of your data in a portable format
Data Retention
We retain project files and related data for the duration of our engagement plus a reasonable period for reference purposes, unless you request earlier deletion. Contact information may be retained for future communication unless you opt out.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:
Email: sales@criticalpathpartners.ca
Phone: +1 (519) 532-6300
Last updated: December 2025