Privacy Policy
Last updated: March 8, 2026
Critical Path Partners ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and company name provided through our contact form or email correspondence.
- Project Files: Schedule files (such as .XER files) that you submit for analysis. These are used solely to perform the requested assessment.
- Payment Information: Payment details are processed securely through our third-party payment processor and are not stored on our servers.
- Usage Data: Basic analytics data such as pages visited, time on site, and referring URLs to help us improve our website.
How We Use Your Information
We use the information we collect to:
- Provide schedule health check assessments and related services
- Communicate with you about your project and deliverables
- Process payments for our services
- Improve our website and service offerings
- Respond to your inquiries and support requests
Data Protection
We take the security of your data seriously. All schedule files submitted for analysis are treated as confidential. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction.
Data Retention
We retain your project files and assessment data for up to 12 months after service delivery to support follow-up consultations and monthly monitoring services. You may request deletion of your data at any time by contacting us.
Third-Party Services
We may use third-party services for:
- Payment Processing: To securely handle transactions
- Analytics: To understand website usage patterns
- Email Communication: To deliver reports and correspondence
These services have their own privacy policies and we encourage you to review them.
Cookies
Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent for data processing
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at dana@criticalpathpartners.ca.