Terms of Service

Last updated: March 8, 2026

These Terms of Service ("Terms") govern your use of the Critical Path Partners website and services. By engaging our services, you agree to these Terms.

Services

Critical Path Partners provides construction schedule analysis services, including:

• Schedule Health Check ($499): A DCMA 14-Point assessment of your schedule file, delivered as an interactive dashboard and executive report within 48 hours of receiving your schedule file.
• Complete Resolution ($1,999): Includes the Health Check plus professional logic correction, float optimization, critical path validation, and a cleaned schedule file.
• Monthly Monitoring ($499/month): Ongoing monthly health assessments, trend analysis, issue alerts, and quarterly executive reports. Cancel anytime.

Delivery

We commit to delivering Health Check results within 48 hours of receiving a valid schedule file (.XER format). Delivery timelines for Complete Resolution and custom engagements will be agreed upon before work begins.

Payment

Payment is required before work begins. All prices are listed in Canadian dollars unless otherwise stated. Payments are processed securely through our third-party payment provider.

Satisfaction Guarantee

We offer a 100% satisfaction guarantee on our Health Check service. If you are not satisfied with the assessment, contact us within 14 days of delivery and we will work to resolve your concerns or provide a refund.

Client Responsibilities

To perform our analysis, you must:

• Provide a valid schedule file in a supported format (e.g., .XER)
• Ensure you have authorization to share the schedule data with us
• Provide any additional context or project information reasonably requested

Confidentiality

All schedule files, project data, and assessment results are treated as confidential. We will not share your data with third parties without your consent, except as required to deliver our services or comply with legal obligations.

Intellectual Property

You retain ownership of your schedule files and project data. Critical Path Partners retains ownership of our assessment methodologies, dashboard software, and report templates. Deliverables (reports, dashboards, cleaned schedule files) are licensed to you for your internal use upon payment.

Limitation of Liability

Our assessments are professional opinions based on the data provided. Critical Path Partners is not liable for project outcomes, scheduling decisions, or financial impacts arising from the use of our reports. Our total liability is limited to the amount paid for the specific service in question.

Cancellation

For Monthly Monitoring, you may cancel at any time. Cancellation takes effect at the end of the current billing period. One-time services (Health Check, Complete Resolution) may be cancelled before work begins for a full refund.

Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of the Province of Ontario, Canada.

Contact Us

If you have questions about these Terms, please contact us at dana@criticalpathpartners.ca.